Privacy policy

This Privacy Policy (“Privacy Policy”) is designed to provide transparency into our privacy practices and principles that we put in place when we collect and use the personal data of our website’s visitors and users of our applications, in a format that you can navigate, read, and understand.

Prosoft Teknoloji Limited Şirketi (“Prosoft”, “we”, “our” or “us”) is the data controller for the collection and use of the personal data of our website’s visitors (collectively referred to as “you” or “your”) who use our applications.

Scope

This Privacy Policy describes the treatment of your personal data provided to and/or collected by Prosoft on our website and through our applications.

Prosoft strives to comply with applicable privacy laws in the jurisdictions where it operates (collectively referred to as the “Data Protection Laws”), including the EU General Data Protection Regulation (“GDPR”) and the Law on the Protection of Personal Data (“LPPD”).

This Privacy Policy addresses the following topics:

• Types of Information We Collect

• How We Collect Your Personal Data

• Use of Your Personal Data by Prosoft

• Sharing Your Personal Data with Third Parties

• Your Rights

• Data Security, Integrity, and Retention

• Changes to this Privacy Policy

• Comments and Questions

Types of Information We Collect

We may collect the following categories of personal data:

• Registration information: Information you provide when subscribing to our services or creating an account.

• Transaction information: Information when you purchase a product or service through our website or applications.

• Profile information: Data from third-party sites if you link your accounts (Apple, Google, Facebook, etc.).

• Location information: When you use our applications or visit our website, where legally permitted.

• Usage and technical data: Including device identifiers, IP address, crash logs, and analytics.

How We Collect Your Personal Data

• We collect personal data you provide when you install or use our applications, register, request services, contact us via forms, or engage with us on third-party platforms.

• We may also collect personal data automatically via cookies, analytics, or other technologies. Please refer to our Cookie Policy for further details.

Purpose of Processing Your Personal Data

Prosoft uses your personal data to:

• Provide and manage our applications, services, and your account.

• Communicate important updates or information about our apps and services.

• Send you offers, promotions, and personalized content, based on your consent.

• Provide technical support and respond to your inquiries.

• Optimize and improve our applications, website, and services.

• Ensure security, prevent fraud, and comply with legal obligations.

• In cases of in-app purchase refunds, we may share limited anonymous purchase information with Apple to facilitate the refund process.

Sharing Your Personal Data With Third Parties

We may share personal data:

• With service providers acting on our behalf (payment providers, analytics, IT services, customer support).

• With third parties if you authorize sharing, for example linking to social media accounts.

• In connection with corporate transactions (mergers, acquisitions, or transfers).

• If required by law, such as court orders or government requests.

We do not sell or rent your personal data.

Your Rights

Depending on your jurisdiction, you may have rights to:

• Access your personal data

• Request correction or deletion

• Withdraw consent

• Request data portability

You can exercise your rights by contacting us via email or at our address below.

Data Security, Integrity, and Retention

We implement technical, administrative, and physical security measures to protect your personal data.

We retain your data only as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Changes to This Privacy Policy

We may update this Privacy Policy to reflect new technologies, legal requirements, or business practices. Material changes will be communicated where required by law.

Comments and Questions

If you have any questions regarding this Privacy Policy, you can contact us at:

Email: info@prosoft.live

Address: Prosoft Teknoloji Limited Şirketi, Ziya Gokalp Mh. Suleyman Demirel Blv. The Office No: 7E/136 İstanbul, Turkey